MSCP Training cancellation and non-attendance policy

Places on MSCP training courses are limited and demand is high; therefore, it is important that delegates notify us promptly if they are unable to attend.

Cancellation

If you are unable to attend a booked course for any reason, you must inform the MSCP at least 5 working days prior to the course date. 

Notification must be provided by:

• Emailing mscptraining@medway.gov.uk, or
• Providing written notification via your organisation

If you fail to provide the required notice, a cancellation charge of £100 may be applied to your organisation.

Non-Attendance

Failure to attend a course without prior notification (“non-attendance”) will be treated as a late cancellation, and the full charge of £100 may be applied. 

From 1 July 2026 the full charge of £100 will be applied for non-attendance at the Graded care profile 2 (GCP2), 1-day licensed practitioner courses.